Terms & Conditions
Privacybeleid Angst is OK.nl
About our privacy policy
Angstisok B.V. cares a lot about your privacy. We therefore only process data we need for (the improvement of) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.This privacy policy applies to the use of the website and the services accessed by anxietyisok.com.The effective date for the validity of these terms is 23/10/2023, with the publication of a new version, the validity of all previous versions expires.This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions, if any, this data may be shared with third parties.We also explain to you how we store your data and how we protect your data from misuse and what rights you have in relation to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store these (or have them stored), which security techniques we use and to whom the data can be viewed.
Webshop software
Thrivecart and webflow
Our web store is developed with webflow. Personal data you provide to us for our services, are not shared with this party.
Thrivecart is used to get orders in the system. This data is not shared with anyone except the partys that need this information to process the order (for example, the shipping distributor).
Gmail
We use the services of Gmail for our regular business email traffic. This party has appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Gmail has no access to our inbox and we treat all our email traffic confidentially.
Payment processors
Molliand Stripe
For handling (part of) the payments in our online store we use the platform of Mollie and Stripe. Mollie/Stripe processes your name, address and residence details and your payment information such as your bank account or credit card number. Mollie/Stripe has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, as part of this, share (anonymized) data with third parties.
All the above safeguards regarding the protection of your personal data also apply to those parts of Mollie's/Stripe services for which it engages third parties. Mollie/Stripe will not retain your data longer than permitted under the statutory time limits.
Reviews
Senja
All reviews are gathered by Senja. We do not share any data with other parties. For dataprocessing related to reviews please contact Senja.
Verzenden en logistiek
Shipping and logistics
PostNL
When you place an order with us, our job is to get your package delivered to you. We use the services of PostNL and Uk Royal Mail to carry out the deliveries. It is therefore necessary that we share your name, address and place of residence information with PostNL and Uk Royal Mail. PostNL and Uk Royal Mail uses this data solely for the purpose of executing the agreement.
If PostNL or Royal Mail engages subcontractors, PostNL will also make your data available to these parties.
Invoicing and accounting
MoneyBird
For our administration and accounting we use the services of MoneyBird. We share your name, address and place of residence information and details relating to your order. This data
is used for the administration of sales invoices. Your personal data is protected
transmitted and stored, MoneyBird has implemented the necessary technical and organizational measures to
protect your data from loss and unauthorized use. MoneyBird is bound to secrecy and will treat your data confidentially. MoneyBird will not use your personal data for any other
purposes other than those described above.
Purpose of data processing
General purpose of processing.
We use your data exclusively for the purpose of our services. That is, the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data - other than at your request - to contact you at a later time, we will ask you explicit permission to do so.
Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.
Data collected automatically
Data automatically collected by our website is processed for the purpose of further improving our service further improvement. This data (e.g. your IP address, web browser and operating system) are not personal data. And we will normally not store any of this information.
Cooperation with fiscal and criminal investigations
In appropriate cases angstisok.nl may be held under a legal obligation to
to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will resist within the possibilities offered by law.
Retention periods
We will retain your data for as long as you are our client. This means that we keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also interpret this as a request to forget. This also means that we will not retain your data for more than two years from the last point of contact or transaction, unless there is a legal justification. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.
Your rights
Under the applicable Dutch and European legislation, as a data subject you have certain rights with respect to
with respect to personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and transcripts of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or by post, for example, we will ask you to identify yourself.
We keep records of completed requests, in the case of a forgetting request we administer anonymized data. You will receive all copies and transcripts of data in the machine-readable data format we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to inspect the data that we (have processed) and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters.
You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors holding this data, indicating the category under which we have stored this data, at the e-mail address known to us.
Right of rectification
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you rectified. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been adjusted. Right to restrict the processing You always have the right to restrict the data we process (or have processed) that relates to your person or can be traced back to you.
You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you, at the e-mail address known to us, copies or transcripts of all data about you that we have processed or have processed on our behalf by other processors or third parties. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure interconnection of data files can no longer be guaranteed.
Right of objection and other rights You have the right, where applicable, to object to the processing of your personal data by or on behalf of Deen Internetserivces. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of the data we process (or have processed) available to you and then permanently stop the processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact us.
Cookies
Google Tag manager
Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.
Facebook Pixel
To check if someone has made a purchase through Facebook, the Facebook pixel is used. The facebook pixel can trace your purchase back to the Facebook website. This information is used by anxietyisok.com to optimize paid campaigns through Facebook.
Third party cookies
In the event that third party software solutions use cookies, this is stated in this
privacy statement. Privacy Policy Changes We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy affects how we process data already collected about you, we will notify you by email.
Contact details
Angstisok B.V.
harkemastraat 9 9781ah The Netherlands E info@johandeen.nl
Contact person for privacy matters
Johan van der Deen
Angstisok B.V.